Boston, Massachusetts – The Cheesecake Factory Bakery, a global  brand dedicated to creating some of the most innovative and irresistible desserts in the world, is leveraging Creatio technology.

Creatio is a global vendor of one platform that automates customer relationship management workflows with no-code. 

The Cheesecake Factory produces quality cheesecakes, layer cakes, and specialty items for leading-edge foodservice operators, retail and grocery. 

With Creatio, The Cheesecake Factory will bolster its omnichannel transformation and enable marketing, sales, and service teams to increase customer engagement. 

Manual and paper-based workflows will also be automated to better track demand planning, share production information, and assist in resource allocation and budgeting.

As a result, Creatio’s no-code technology allows The Cheesecake Factory Bakery to become more data-driven and demonstrates their commitment to understanding their customers better and providing higher levels of service. 

“With Creatio’s no-code platform, the brand possess a maximum degree of freedom to continue accelerating and supporting their transformation to deliver customized and seamless customer experiences,” states Andy Zambito, Chief Sales Officer of Creatio America. 

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Photo by: thecheesecakefactorybakery.com